ODE TO BALI Kaftan DressRatna - Mata Dewi
Composition: 100% A grade quality soft Viscose, dyed and screened traditionally by hand.
This material is produced traditionally using the ancient batik screen print method. It takes 7 screens for 7 colors to hand print this material. Made by humans, not machines. You may experience some minor inconsistencies, which only confirm it’s hand-made process. This is part of our #slowfashion commitment to honor tradition and keep skilled artisans in jobs. It’s riskier and more expensive to make the material this way, but the romantic in me insists this is how it must be produced. Human and imperfect, the material carries the energy of all who have helped make it and that romance I believe transcends to the wearer.
Composition: 100% Viscose.
We recommend you hand wash or dry clean your item. If you hand wash, use minimal amount of chemical and do not soak longer than 15 mins. Rinse in fresh water before drying flat in shade. Iron inside out. For best results lightly spray with water prior to ironing. Direct sunlight will fade your item.
Steaming your clothing is best. Otherwise, Iron inside out. Ensure your iron is set to appropriate setting for the material. Use a handkerchief in between the material and iron to avoid any scolds from the iron. For best results lightly spray with water prior to ironing.
Your item will be expressed shipped using EMS Shipping International direct from our Bali painting house. The item is fully tracked and requires a signature upon delivery. Delivery times fluctuate between countries but in general parcels are received between 3-7 business days from the placement of your order.
Shipping rates are calculated during checkout depending on location. Free worldwide shipping on all orders above $500 AUD ($338.75 USD).
If you need your package in a hurry & require express shipping please email us at email@example.com. We will do our best to facilitate this for you. Once your order is shipped we will email your tracking information. Yipeee!
Tracking information is sent via email 12-36 hours after order is placed.
For more shipping information, please click here.
Returns and exchanges for online orders will only be accepted where the product has not been worn, altered, washed and have all original tags attached.
Although very rare, Items inspected and considered ‘faulty’ will receive a refund in full for the original cost of the item and reimbursed for any postage incurred to return the item to us.
Return requests must be received within 7 days of receipt of your order. We must receive return items within 14 days of returns being initiated. We are not able to cover return postage at this time unless the item is deemed faulty. Return postage is reimbursed via PayPal or as store credit should items be deemed faulty. Normal returns will be refunded in full minus the cost of the original shipping amount from Indonesia (and not the subsidized postage amount charged to the customer with the original sale). Roughly the shipping cost to Australia is between $22.50 - $30, International shipping usually costs between $27.50 - $45 depending on the country, number of items and weight.
Exchanges: In the event of items being exchanged it is the responsibility of the customer to pay for the return postage and full postage of the exchange item back to them. Full postage for exchange items is charged at $30AUD (but may vary depending on what country and the weight of the item being exchanged).We reserve the right to refuse any returns where the products are not in new, unused condition. Products sent for return or exchange that are not in new condition can be sent back at the customer’s expense or may be picked up from our offices.
We are unable to accept returns and exchanges on sale items, special orders or any item sold at a reduced price.
If this item is avail for pre-order, in general you can expect your order will be made within 2 – 7 weeks of your order date and then delivered. In some cases it will be delivered earlier if possible. To help you understand, If your order is avail for pre-order we would have already ordered it and it is in process OR it will be ordered on the next avail order date. We place orders on the 1st of each month. From the order date, the items usually take 4-7 weeks to complete. Please email us if you really wish to know a more approximate time frame for your particular kimono.
It is good to pre-order as if there is a wait list for the item, pre-order will place you on this list and give you priority. You are required to pay for your item in full as a pre-order.